DELIVERY
How long does delivery take?
The delivery time depends on your delivery address and when you place your order.
Main centres (delivery within 2-5 working days)
Bloemfontein, Cape Town, Durban, Johannesburg, Pretoria, Port Elizabeth, East London and Pietermaritzburg.
Other areas (delivery within 2-7 working days)
Note:
Free delivery countrywide on all orders of R750 or more purchased via our online store (excluding full team kits)
*This excludes football kits / teamwear which can be collected in store for FREE. Alternatively, this can be delivered at a fee of R250. In-store collection or delivery can be selected on checkout.
All other orders will be charged a flat rate of R150.
A day refers to a normal business day and excludes Saturday/Sunday and public holidays.
We use an external courier service and cannot be held responsible for unforeseen delays.
RETURNS
Kindly email us at online@sollymsports.com for any returns related queries and our team will respond to you.
You may return items purchased online for a full refund, replacement or exchange provided items are returned unused and in a saleable condition within 30 days of purchase.
The customer is liable for having the items sent back to us at their own cost and also for collection in the event of a replacement or exchange.
In the event of a customer choosing to return an item that is not defective, the initial courier charge will be deducted and the balance will be refunded.
For any items that are deemed defective by the customer, kindly email us with a description of the item and photos so our team can assist.
We unfortunately cannot accept any returns on underwear including sports bras, swimwear and undergarments used for training such as baselayer tees and tights, as well as any items that have been specially printed on, ie. name & number, badges, etc, etc
We also are unable to offer any guarantees on balls once they are used due to the nature of sport.